Legal

Privacy Policy

This Privacy Policy explains how Finora AI collects, uses, and protects the personal information you share when you use our website and investment platform. By using Finora AI, you agree to the practices described below.

1. Information We Collect

We collect information you provide directly — such as your name, email address, phone number, and identity verification details — as well as data generated automatically when you use the platform, including device information, IP address, and usage activity. Where required for regulatory compliance, we also collect documentation to verify your identity and source of funds.

2. How We Use Your Information

Your information is used to open and maintain your account, process transactions, meet legal and anti-money-laundering obligations, provide customer support, improve our services, and communicate important updates. We do not sell your personal data to third parties.

3. Sharing and Disclosure

We share information only with trusted service providers who help us operate the platform — such as qualified custodians, verification partners, and payment processors — and with regulators or law-enforcement bodies where legally required. All partners are bound by strict confidentiality and data-protection obligations.

4. Data Security

We apply institutional-grade safeguards, including 256-bit encryption, access controls, and continuous monitoring, to protect your information. While no system is completely immune to risk, we maintain robust measures designed to keep your data confidential and secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, object to certain processing, or request a copy of the information we hold about you. To exercise these rights, contact us using the details below.

6. Data Retention

We retain personal information for as long as your account is active and for any additional period required to meet legal, tax, and regulatory obligations. When data is no longer needed, it is securely deleted or anonymised.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or by email. Continued use of Finora AI after an update constitutes acceptance of the revised policy.

8. Contact Us

If you have questions about this policy or how your data is handled, please contact our privacy team through the support channels available on our homepage at https://finoraai-trade.org/privacy-policy.